HI Jordan, Linda, Tommy,
Please forgive me to taking so long to write but it’s been a hectic time for us, unpacking, decorating and the like.
I’m writing to thank you and the teams who helped us move, everyone of you were so pleasant, friendly, helpful and professional. You really made things easy for us. I’ll have no hesitation in recommending you to anyone I know who is planning to move house.
Many, many thanks
Firstly, what an amazing team you have at Guardian. To a person they were all great. I could not praise the whole team enough.
Everyone was helpful, courteous, and went above and beyond.
Thank you all.
Best wishes and thank you all again for a fantastic job.
Marlene Shiels OBE
Good morning Darren
Thanks for your call on Friday and for your assistance in moving us out and back into our house.
On both occasions we had Gregor heading the team and my wife and I wanted to say how helpful and accommodating he was. Nothing was to much trouble and when we had challenges with carpets not finished, he put the furniture in another room and moved it back later. Not once did he or the team suggest that anything was too much of a problem and his work ethic throughout was excellent.
Gregor is a great ambassador for Guardian who goes above and beyond the expected level of customer service.
We wanted to pass on our thanks to your team who moved us to our new home in Lower Granton Road.
They were courteous, professional and very helpful with suggestions and information.
They certainly helped to minimise the enormous stress around moving house and nothing was too much bother for them.
Just a small thank you note to all at Guardian for a job very well done in all aspects of my house move.
I was recommended to your company by a work colleague who found your service to be excellent and I was not disappointed.
With regard to Steven & Chris who did the moves I was thoroughly impressed by the totally professional way they went about the tasks in hand and in a very pleasant, workmanlike and helpful manner.
I would have no hesitation in seconding my colleagues views in terms of recommending you to others.
Again thanks to all at Guardian and I wish you every success for the future
I just wanted to say a huge thank you the guys that you sent where amazing and did a wonderful job.
Now we are a little more settled. Please can you pass out thanks onto Wayne and Ryan for a smooth move. Initially they introduced themselves, had a look around and got straight to work. They were both very courteous, helpful and friendly. They were willing to go above and beyond anything we have received in the past. This has been by far the best move we have had in 20 years. This is the main reason for this email is that I feel they should be given recognition for the work they did and still do.
Once again thank you for the great move and hope young Ryan makes the marines, although I’m sure it will be a loss for the company.
Just a quick email to say how impressed I was moving my dad to his residential home!
He was anxious and understandably so, but your guys were really good with him. It was all done so quickly, which was good for dad. They dismantled bed, chair etc and reassembled at other end in no time at all….well done !…highly recommended!
Thanks for your advice on how best to leave feedback following our recent move.
From start to finish the whole process was well managed and efficient.
Darren’s initial visit was most informative and reassuring. He gave us all the key information we needed to make it run smoothly from our end.
The day before the move Ross arrived to do the packing. He introduced himself and did a great job and was pleasant and helpful from start to finish. On the actual moving day the super-stars were Gregor, Chris and Ryan. What a great team those three were. They were all courteous, considerate and very efficient and hard working. No one has a stress free house move but every effort was made by the removal team to make it as easy and good humoured as possible. Two weeks down the line the the unpacking is all done and we’re settling into our new home.
Please convey our grateful thanks to all concerned within Guardian Moving & Storage Ltd. We would be very happy to recommend your company to others.
Rosemary & Archie McIntyre
The guys on Friday were great. They worked tirelessly all day. Chris worked like a machine on the Thursday. We are still unpacking! Quick question – is there anything in particular that we should do with the packing boxes?
Just a note to express our thanks to you and your team for the handling of the first part of our home removal with you. Your team are a credit to you and the business, over the two days they were with us they performed in an exceptional business manner with respect and courtesy and nothing was too much trouble for them.
Will be back in touch when we have an agreed entry date from Taylor Wimpey for our new home in Penicuik.
Regards, Ann & Graeme Bridgeford
Please let me take the opportunity to send my sincerest thanks for the removal. I had a few removals in the past including international ones and this one was, although smaller scale, outstanding. I have not witnessed such a professional removal team–well done! I certainly refer you on if I get the chance.
Would just like to say how pleased we were with your removal team.
The guys were excellent and definitely would recommend you to my friends.
Just to let you know that we were delighted with the organisational skills of Gary and his team, they were very efficient and professional in helping us relocate.
Elizabeth and Gordon Emblem
Just a quick note to say thank you to Stevie and the other chap, sorry don’t know his name, for the amount of work they got through last night with our cabinet move. They did even more than I thought they could do so I’m well impressed!!
Unfortunately, Yvonne is off today so she won’t see the result until Thursday but I think she’s going to be a happy bunny too!
Thank you so much for the lovely time we’ve had over the past 2 days.
We have had a good moving experience (so far) with Stevie and Greg and also the other 2 men that successfully cleared my garage this morning, my hat goes off to them all.
The work was done efficiently and in a good humour all the time.
It turned a difficult time for me after being in the house for 26 years into a very bearable experience.
Here’s hoping the next part on the 30th January will be just as enjoyable.
Thank you all so much.
Just wanted to let you know that we have now moved into our new house. Everything went smoothly with both Ross and Chris doing an excellent job. Very professional and efficient, making the move simple and painless for us.
A big thanks to you and the guys for a job well done. Would be happy to recommend Guardian to anyone in the future.
Thank you so much for the lovely time we’ve had over the past 2 days. We have had a good moving experience (so far) with Stevie and Gregor and also the other 2 men that successfully cleared my garage this morning, my hat goes off to them all. The work was done efficiently and in a good humour all the time.
It turned a difficult time for me after being in the house for 26 years into a very bearable experience.
Here’s hoping the next part on the 30th will be just as enjoyable.
Thank you all so much.
I just wanted to thank the guys who moved us on Friday they were absolutely brilliant with nothing being too much bother for them. Thanks to their efforts on Thursday afternoon getting the top floor of the house packed and in the van, made Friday morning so much easier, every one of them couldn’t have been more helpful or more pleasant on both of the days. The team also made short work of unloading at the other end taking care to get all of the boxes and furniture into the correct rooms , it made it so much esasier for us to get settled in more quickly.
Thanks again and I’d have no hesitation in recommending Guardian to anyone thinking of moving
First of all, a huge thank you to the fantastic team who helped us move house (including you!).
There was a mountain of packing and Alex who came on Thursday worked so hard on his own to get as much done as he possibly could ahead of the move the next day – he was a legend! And the team who came on Friday were great. I couldn’t have hoped for the move to go any better. Thank you and please pass on my thanks to the team.
I also have lots of boxes that have been unpacked and wanted to check with you about how to get those back to you.
I meant to drop you a note a few weeks ago but I’ve been busy getting organised and settling into my new house.
I just wanted to say thank you to all at Guardian for the fabulous service during my recent move from Galashiels to Edinburgh.
Dan and the team were really great. They made what could have been a very stressful experience a very straightforward and friendly move. (Including coming to my rescue when I stupidly locked myself in a room with the cats!. I’m sure they put me down as a mad cat lady from that moment on!)
I’m not planning to move again, but if I ever do I will certainly use Guardian again. Meantime I’ll definitely recommend your services to anyone I know who is planing a move.
Please pass on my thanks to Darren and to the moving team. And of course, thank you for helping me with all my questions and concerns in the run up to the move.
Just wanted to give some positive feedback on our move.
It all went really well and your team were excellent. All the guys did a great job, were easy to have in the house and helpful and it went as well as it could have.
Thanks again and please pass this on.
I hope you are well.
Please pass on our thanks and appreciation to both the teams that helped move us. We have been very happy from start to finish and the move was totally painless!
I just wanted to take a few minutes to give you some feedback on our move.
We have been delighted with the service provided by Guardian!
Thomas and Dan (our main removal men) were great – really polite, friendly and hard working. What we also loved was that they were honest – they had a bit trouble getting our (huge) sofa out the house and marked the paint and sofa (a tiny bit) in doing so, but they brought it to our attention, apologised (sincerely) and in the end they were able to take the mark off the sofa. Really appreciated this – these things happen but it was so refreshing that they were up front about it rather than pretending to have not noticed.
Loved that other men came to help unload our van. What a great bunch they really were. All full of chat and banter which was just really nice. It was clear they all work well together. We were impressed with the care they took with our possessions and the fact they put rugs down to protect our new carpets. And they were so helpful, e.g. when we needed to dismantle the sofa to get it into the new house and when we couldn’t quite fit things where we thought they gave us suggestions as to what we could do instead.
The whole move went really well – we actually quite enjoyed the day! Kept expecting it to be stressful but your guys really just made it nice and fun!
I would definitely recommend Guardian to others (hopefully I won’t be needing your services again in the near future…)
Have a good weekend!
I wish to express my deepest thanks for the tremendous job you did on my removal from Edinburgh to Shetland. Gregor packed my goods excellently, Paul removed my furniture and boxes to store efficiently and Stuart unloaded my furniture and boxed in Lerwick efficiently.
All those mentioned and Linda and Jordan in the office were excellent in keeping me in touch with everything. They answered my questions and were extremely efficient in all they did. I would like to give my whole hearted recommendation to anyone wishing to use your company.
A huge thank you to all the team who have helped us move from Craighall to Colinton and then to Bonaly. John and I cannot fault the service that Guardian has provided throughout the entire process. You guys in the office have been so helpful and responsive to all our queries and the guys that actually moved were efficient, friendly and professional (though they did eat quite a lot of biscuits!)
What could have potentially been extremely stressful days were made so much less so by your team and John and I are extremely grateful. If we ever have to move again then Guardian will be the first people we call (although the plan is that we will be leaving in wooden boxes from this place!) and we would not hesitate to recommend you to anyone else.
Once again – huge thanks.
That’s me all moved in. Just wanted to say the guys were fantastic. Can’t believe how quick and painless that was and the team were really accommodating.
I just wanted to email you to say thank you for our move from Easter road to Meadowfield Ave. All the guys who packed and moved all our stuff were great – very friendly, professional and quick to move everything. Without you we would still be moving everything down the stairs!
Thanks again – the move went seamlessly and I’ve already recommended you to others.
On 15th January, your company moved my belongings from Paisley to Yeovil and I would like to thank you, and in particular your driver, Euan, for the efficiency, reliability and good humour with which the removal was carried out. The worst part for your driver must have been getting the ‘double-decker bus’ round the corner at the entrance to the park!
Please pass on my thanks to the relevant people.
Hi Darren and team,
We wanted to write and say a huge thank you to you and your team for making our house move very stress free. Ewan, Stephen, Steven and Stuart did an excellent and very professional job packing up Gogarloch and unpacking and reassembling furniture at Malachi Gait.
We have two young children and another little one on the way and your team really took all the stress out of the house move process. They made the two days a very enjoyable and (dare I say) fun experience. Throughout I felt like our possessions were in very safe hands.
I was even further impressed that an additional 3 colleagues arrived late Friday evening to help finish the job, what dedication and fantastic team ethos. It was great to see such a committed team, all working for each other and ultimately providing us with a first class service.
Please pass on our thanks to the team again. I have already and will continue to sing Guardian’s praises.
Good morning Jordan,
I just wanted to pass on our thanks and compliments for the efficient and professional way your company handled our small removal on Friday – the job was really well handled, and we could not fault either the prior organisation or the execution of it.
Please convey our sincere thanks to everyone concerned, and we will certainly be giving you a call if we need any other removals.
My apologies for the delay in getting this feedback to you, but I just want to say how absolutely delighted we were with the service that we received from Paul, Douggie and Chris when moving home a couple of weeks ago.
They were extremely professional and polite, and I really felt like they provided a ‘personal’ service to me and my family. On what is a particularly stressful day , the Guardian team just cracked on with good grace and humour. Nothing was too much trouble, and they worked extremely hard. Please pass on my thanks to the guys.
I would not hesitate to recommend Guardian to my friends and family
Just a quick email to say that the delivery last Friday went really well, and the guys were great.
I think they would have preferred much cooler weather to work in though?
I would like to express my thanks for the ever brilliant service from Guardian, from the ladies on the phone to the guys on the lorry.
Nothing is ever a bother and the service is second to none. I have and will continue to highly recommend Guardian – again and again and again.
Please pass on my thanks to Darren and everyone concerned.
Can I thank you all for the excellent job Gregor and his team did of displenishing my daughters flat yesterday.
My wife was very impressed. I am used to Guardians efficiency but I too was very impressed with the painstaking care and professionalism of the whole operation
I know it was a bit more than expected as the sheer quantities of “stuff” my daughter and her husband packed into that flat had to be seen to be believed. Once again a big “thank you” to all concerned
A quick mail to say thanks for the seem-less move that Guardian provided for us.
The guys were very courteous and professional. Their work was excellent.
We are very happy with the service we received.
Thanks Guardian and the team who moved us.
We received our belongings on Monday of this week and had the pleasure to meet Ewan and Graham.
From the start of the experience to the end of what was a very hot and tiring day for them, they were extremely friendly, professional, helpful and kind.
We were able to enjoy the experience and they very much helped us to feel more ‘at home’ here, now we have moved in properly.
Please pass on our thanks to them.
We would recommend your company to anyone in the future.
Dear Guardian Removals,
We just wanted to thank the team for, once again, providing us with an excellent service. Stuart, George and Tommy were exceptional. They were professional, helpful and courteous at all times and were very hardworking. We imagine that the unusually hot day and the fact that Tommy had to leave in the afternoon to attend another job, added to the load that they were under, but you would never have known it. They just ploughed on with the boxes and furniture without a complaint until just after 7.30pm!
They were also very patient. We asked to have a few things moved from their original locations as our plan for our new home came together and they obliged willingly.
It means so much that they cared that we were happy with everything and that they handled our belongings with care too. We can genuinely say we had a stress-free move thanks to Guardian.
Just a quick line to say thank you very much to you, Jordan, Darren, Graham and Scott (the lads on the day) and anyone else involved in the move of my Aunt’s goods from Frogston Terrace to Lavender Lodge, Milton Keynes. Excellent service and a very professional service.
So much wrapping paper to remove, it was exciting to know what I was going to find! Christmas early! Everything in perfect order.
I will be in contact in a couple of months time to see if you will be able to assist with the move of a wardrobe, chest of drawers, tall boy, a couple of bedside cabinets and a free-standing wall unit to Lavendon, near Olney Bucks.
Until then, my thanks again to you and the team at Guardian.
Just a note to let you know that everything went smoothly for our removal yesterday. We felt that Linda and Jordan made the admin as simple and efficient as possible. The four guys who came yesterday – Euan, Mikey, George and Ross – were helpful and respectful of both our possessions and our property. Their approach helped to reassure us that we were in good hands! We now have the difficult task of emptying all our boxes.
We would be grateful if you could pass on our thanks to everyone involved in getting us moved yesterday.
Good morning Jordan and Darren,
Just wanted you to know how much I appreciate all that was done to accommodate my home removal especially the move from storage to my new house on the Friday 24th. Time was marching on and I was uncertain at one point whether I would get the keys, my purchase was delayed by a mistake on the title deeds but the patience and consideration shown when I was in contact with yourselves was fantastic. As a single person of a certain age (!) dealing with it on my own was stressful but I can’t thank everyone involved enough for everything they did from the guys that packed up my home so carefully and with great banter! The help from the office … I couldn’t believe the speed they dispatched the van it arrived only minutes after I did … must have been a good day on the bypass, the speed, efficiency and care with which everything was unloaded and the beds rebuilt … sheer bliss.
Thank you all so much.
Good Morning Linda,
Just wanted to say a massive thank you to all involved in our move – certainly made it less stressful. Hopefully, we will not be moving again for a while but will definitely recommend Guardian to friends and family.
Dear Darren, Jordan and the team at Guardian Removals,
This is a rather belated thank you for the excellent service you provided us with for our big move from Banbury to Ullapool.
Graham the removals man was so very efficient, helpful and courteous throughout, as were the two lads that assisted him either end.
Darren, I really appreciate how you gave us peace of mind by guaranteeing the move date, even when you did not know yourself whether you would be able to get a trip down South for that week. It really made a difference.
Thanks again and best wishes from Stephen and myself.
I am writing to thank you for organising our move so efficiently. Everything went well, and Stuart and Euan were so cooperative and helpful in carrying out a complicated arrangement whereby some of our effects went to our flat here and the rest to the Big Box store. They were particularly helpful in setting out our furniture in the flat, and making a few last minute changes to the disposition of our goods. They were always very cheerful and cooperative, so please pass on our thanks to them.
I am very glad that I decided to give the contact to Guardian Removals, and wish your business every success in the future.
With best wishes
Just a quick email to thank both you and your team for making our move easy and stress free.
I think this has been the 1st move that I have enjoyed doing and your men where very professional, friendly and so helpful too.
I look forward to the next stage of our relocation from Aberdeenshire to Cove soon.
I just wanted to drop you a line to say a very big ‘thank you’ to you all at Guardian for helping with my house move last week. The boys doing all the hard work on Thursday and Friday were brilliant! As always they had a great sense of humour and made the whole thing a lot less stressful.
Thanks also to you and Linda for being so helpful on the phone and e-mail. Please pass on my regards to Daren and when you’re next in touch with Roy – say hi from me.
Hopefully I won’t be moving again too quickly in the near future but if it happens, then it will be Guardian I’ll be in touch with.
Many thanks again
Just to say thank you for the service provided by your company, this being the second time we have had the benefit of your expertise. Distance, (Moray to Devon) and an additional diversion for a drop of en-route proved no problems at all for you. Your removal guys were so cheerful and helpful, Graeme undertaking the long drive in some pretty atrocious weather conditions at times, which didn’t let up when it came to the unloading either, but he stayed professional and cheerful throughout. Such a good advert for your company.
From the moment I first contacted you about the move, you took the worries of the situation away.
Many, many thanks,
Just to say, thank you so much! Job – very well – done!
Your guys were great, very friendly, professional and cooperative. They put way more in the lorry than initially planned.
Thank you very much again.
I guess Ewan and Graham will now be back in Scotland – I hope their journey was an enjoyable and uneventful one. I’ve often heard it said that a removal is as stressful as a divorce, and I have to admit that before last week, my stress levels were certainly increasing. Darren assured me that Ewan and Graham were two of your most experienced operatives and I now know that that must be true. They were wonderful! Not just totally professional in everything they did, but good company into the bargain. They are great ambassadors, not just for Guardian Removals, but for the whole removal industry. Thank you, and thank them, for a totally stress-free experience. Having said all that, before the whole process has been completed, I hope I am not tempting fate, but since I don’t believe in fate, I have no worries about part two of my removal.
Thanks again, from a wet and cold France.
Can I pass the sincere gratitude of Michelle and I for the manner in which your team conducted our move last week. From the very start on Monday to the very end on Wednesday they were all absolutely brilliant and their thoroughly professional approach certainly helped to make this move more stress free than any of our previous ones.
Many thanks again for the work of you and your team.
Two weeks on we’re making good progress settling in (despite having no working boiler for the first 6 days!) and so we’d be grateful if you could drop us a line or a call to arrange collection of surplus boxes.
As to the move itself, everything went extremely well considering the distance and the length of time we’d been in Sandhurst and the amount of stuff we’d accumulated in that time – particular praise must go to Graeme and Stuart for their professionalism, patience and flexibility, as well as their humour. In particular, their ability to stay calm and to say the right thing at times when we were in danger of getting too stressed is a great skill, and made the whole experience of moving as painless as it could be. I’d happily recommend Guardian to anyone considering moving –you just looked after things and took so much of the stress and hassle off our shoulders. I’d be grateful if you could pass our thanks on to Graeme, Stuart and also Mikey who helped on the Friday for doing such a good job.
I hope all is well up in Scotland.I have successfully moved into my new place in Suffolk. Would you please pass on my thanks to Darren and all of the team who helped me move; it helped to make a stressful few days of the move that much less stressful!
Good afternoon Jordan,
We are slowly getting through the cardboard boxes and now have a reasonable bundle and also sheets of paper that can be uplifted. We are about all day tomorrow if that is convenient?
I’d also like to pass on special thanks to the guys. They were absolutely magnificent and took all of the stresses and strains of moving house. Absolutely terrific experience.
Hola from Seville, hope you and the team are well and surviving the Scottish winter. It may be some consolation to know that it is raining in Seville today. My apologies for not having written sooner, I have been house hunting which is a nightmare given my lack of Spanish.
I just wanted to say a massive thank you to you, Darren and the team for your assistance, kindness and professionalism in moving my shipment from Bathgate to Seville. From start to finish you helped me every step of the way and my shipment arrived exactly to the minute I was advised it would. The team in Spain kept me updated and advised and the delivery was smooth and efficient. I would have no hesitation in recommending you to anyone looking for a professional removal company.
Once again many thanks,
Just a brief note to thank you and your Team for a successful move.All went smoothly.
Sorry for the delay in writing this, but I just wanted to say a massive thank you to everyone involved in our move into storage and then to our new house.
Every individual that I had contact with either face to face, by email or phone were fantastic and made me feel at ease and confident our belongings were in safe hands.
All the removal men that arrived on Friday worked extremely hard to move our belongings into the house. They did it with care and humour which certainly made the whole move less stressful! We really appreciated the way they dealt with the difficult task of getting our bed upstairs.
I wouldn’t hesitate in recommending Guardian Removals & Storage to family and friends. We would certainly use you if we were ever to move in the future, although we have vowed never to do it again!!
I would like to thank the team(s) for the excellent job they did on both the Thursday & Friday. All the men were extremely professional and made the job of moving house much less stressful than it could have been – a particular mention from me for Thomas who worked particularly hard and nothing was too much trouble!
I’m totally sure you get lots of these emails, but Lorraine and I just wanted to say a massive thank you, so please pass on to the guys.
The guys were absolutely brilliant so helpful and kind nothing was any trouble and so professional and polite and courteous, without their professional skills we would not have been able to achieve our goal of being in our new home so quickly.
Thanks to everyone involved it was very much appreciated.
Just a short note to say thank you to you and all at Guardian involved in moving the furniture and other stuff from Edinburgh to Burton on Trent. This has been a difficult time for my family and it was good to have the removal completed in an efficient & pleasant manner.
This is just a few lines to say thank you for the smooth removal of my house belongings from Addiewell to Auldearn. All involved in the move, especially the two lads, were very professional and efficient. Nothing was too much trouble for them and their manners and punctuality could not be faulted. I am pleased to inform you that Elizabeth and I are now settled and have now got the house in order.
With best wishes for the future.
My apologies for a rather late email. Many thanks for delivering the table and chairs. Graeme was brilliant and had the things in our dining room within minutes! I gather the unloading in Wales went well and we are just waiting until June to complete the rest of the move!
My thanks again for the way everything was done.
Just to thank you for moving us again so efficiently and with such good humour.
Your men were courteous and friendly and I am only sorry that they had to put up with a quite unjustified outburst from our neighbour. I may say that they handled it very professionally.
Just a quick note to say thank you to the guys who did my move for me on January 28th and 29th.
Without exception they were all very pleasant and worked extremely hard on both days. The care that they showed to our possessions was exemplary and they were very forgiving when I changed my mind about where to place things in my new house.
Moving house is very stressful but I can genuinely say that Guardian removed a large portion of the stress.
Please pass on my thanks.
Many thanks to you and everyone at Guardian for helping us to move to Amesbury.
Everything went so smoothly and we were amazed at the speed they emptied the house. We would highly recommend your company to anyone. Everything was carried out in a most professional manner.
I just felt I must say a few words in praise of your staff. My husband and I had been waiting for nearly three weeks for our furniture to be delivered from Armishaws, as soon as it was subcontracted to Guardian and Greg realised the situation, he went into action and arranged a delivery the next day. It was all way beyond the call of duty and so appreciated! We really can’t speak highly enough of him, he really was our knight in shining armour.
Graham and Scott the two delivery men were also so helpful, cheerful and efficient, making sure everything was put were it was needed and even replacing the fridge door which had needed to be removed by Armishores.
These men are all a real credit to your company, if we ever move again we would always use you and would have no hesitation on recommending your company.
Just a quick note to say thanks – your service has been absolutely faultless. Piano (and washing machine) arrived bang on time this morning. Makes a pleasant change these days to deal with a company that has been so pleasant, reliable and efficient.
Susan and I were delighted with your team’s handling of our move.
At all times they were professional and efficient and handled all our items perfectly. They also carried out their work with good humour and were flexible. We appreciated their recognition that some rearragement might be needed in the new house once all the furniture had arrived. We took them up on this and had a much improved result overall.
You had planned carefully the double move via the small van to take care of our narrow lane and that seemd to work well. We were very impressed by the extra help which appeared in the afternoon from another team who had finished early. That says much about how you and your colleagues go about your business.
Many thanks for our best ever move.
We will be recommending you when we can.
Hi Darren, have now got the internet up and running !! Just a quick note to thank everyone at Guardian for the excellence service we have had during our removal, storage and relocation. Everything has been easier than I could have imagined. I would have no hesitation in recommending Guardian to anyone.
Thank you all once again.
I have been meaning to write you a proper letter to give you our feedback after the house move, but would you believe it, I just haven’t had time!
Anyway I just wanted to say thank you very much for making your side of our house move a pleasurable and relaxing experience. The guys were great and I really appreciated their work.
I wanted to write to say how impressed I was with the men you sent on 13th and 16th September to carry out my removal.
They were prompt, very polite extremely helpful, tidy, smart and clean.
We will be moving again in the future and I will definitely us Guardian and recommend them to my friends.
Hello Darren, Linda and Ewan,
I’d like to thank you all for your help and advice in making the move completely stress-free for me, from initial consultation to delivery. I really appreciated this, and will happily recommend Guardian Moving & Storage to friends anywhere.
Ewan was simply terrific in getting the move done efficiently, speedily and with a great sense of humour.
I hope this finds you well looking forward to the weekend!
On the day of the removal, the guys turned up at 8.30 am prompt, as arranged. They were very quick and efficient in moving my belongings back into my flat, undeterred by being up 6 flights!
My vast music collection was delivered with no hassle whatsoever. When it came to my prized Wurlitzer Jukebox, thy really handled it with kid gloves, physically lifting it off the lorry! This was no mean feat as it weighs 24st! They didn’t even let the wheels touch the ground, I was amazed!
Inside the property, they piled everything up neatly in the appropriate rooms, which is a big help for unpacking. They also reassured me the boxes can be returned at anytime, which helps with me working offshore. The guys were also very friendly and helpful, all having a liking for chocolate biscuits!
I am absolutely delighted with the service Guardian has provided including insurance, storage and transportation. Your company also has a personal touch which was very reassuring when you were handling all of my possessions.
I would have no hesitation in using your company again and recommending you to friends and family!
I am writing this e-mail on behalf of my parents.
They hired your company over 30th & 31st Aug to move from their old house inMurieston, to their new home in Breich.
We would like to say a huge thank you to the 3 lads that did an absolutely amazing job! Thomas, Scott and Robert. Saying they were helpful and hardworking is an understatement. Each one went out their way to makeeverything go as smoothly as possible, especially with my mother being disabled, they truly helped make a hard and stressful day so very much easier. We are thrilled and will recommend your great service to all.
Thanks again for everyone’s hard work.
With kind regards,
We moved house with your company last Wednesday (14th) and everything went very smoothly, we were very pleased with the service provided and the professionalism of the guys doing all the heavy lifting! Would happily recommend your services to others.
We just wanted to say that you have a good team working for you, we never mentioned it at the time but they were very polite and nice guys to work with, please do pass on our thanks to them.
I wanted to write you a quick email before the boys get back to base to express my thanks. They were brilliant; totally professional and friendly and made very light work of the job. They’ll probably want another cup of tea at your end.
Thanks again – looking forward to seeing everything back on 9 September and once again a terrific job from all of you at Guardian.
Good to speak to you this morning.
Just a note to let you know that the two lads who delivered all the stuff back were utterly fantastic – couldn’t have been more polite, cheerful and helpful – an absolute credit to your company.
Thanks again for storing everything – hopefully next time I’m in touch it’ll be because I’m actually moving house!
Just a little email to say thank you for the great service you provided for the storage and delivery of my household goods. In particular your great staff. The could not have been more helpful and pleasant. Moving things around and connecting my washing machine doing everything to make my move as stress free as possible. I will be please to recommend you as a number one company for removal and storage
I just wanted to pass on my thanks to you and the guys for helping me move in on Saturday. Euan, Stevie & Gregor were fabulous, friendly, extremely helpful and made the job a lot easier for me, making sure everything was in the correct room ready for unpacking. Ewan was also fantasic helping me the previous weekend when he collected my stuff from storage in Leicestershire.
I would not hesitate to reccommend your services to anyone I knew who was moving house.
Apologies that it has taken me a while to get around to writing this, but better late than never.
I just wanted to ask you to say a special thanks to Ewan and Stevie for their involvement in our move a couple of weeks ago. They were efficient and professional at all times, and their comedy double act kept us going through what could have been a really stressful day.
The guys did a great job, and I’d have no reservations about recommending you to anyone I know moving in the future.
I just wanted to send you a quick email to say that the guys that came over to move us out of Dalkeith over the last few days were fantastic as they have been on the last two times we’ve moved with you. Graham, Gregor, Alex, Rab and Paul on Thursday were all great. Very professional, fun, friendly and approachable. Nothing was too much trouble for them and they stayed on good humour for the whole time they were with us in spite of it being really hot yesterday.
They worked really hard to finish packing yesterday so that we could drive down to London today, making life much easier for us. I hope we’ll see them again when the delivery is made to our new home near Haywards Heath.
Please pass on our thanks to the guys on a good job well done.
My apologies for not contacting you sooner but been so busy with the new house.
This is a brief note to say how fantastic a service we had from Guardian Moving and your associated partners here in Canada.
When making that big decision to pack up your entire home and all your personal belongings to be shipped across the Atlantic it’s hard to believe it could get door to door without any damage or problems.
The service we received from the initial packing to customs clearance and delivery to our new home was second to none, everyone was very professional and reassuring throughout the entire process. Being kept informed of the containers movements and ability to track the ship gave us a great deal of comfort knowing you were in control and our belongings were safe.
I would highly recommend Guardian Moving to anyone, especially if it was an international move.
Everything arrived perfect including a very large glass table and other fragile items.
Please feel free to use this letter as recommendation and reference for your company.
Thanks again and well done making what was stressful time a lot easier.
Just wanted to say what a great job Guardian did with my move this week. Alec and Rab were brilliant, really efficient, organised and friendly. The whole thing went far better than I had ever expected and I wouldn’t hesitate to recommend Guardian.
Please would you pass on my particular thanks to Alec who was amazing! He is a great asset to your company.
Many thanks to you all.
I wanted to take the opportunity of thanking you and the team for a very smooth and successful relocation home from St Albans to Edinburgh this month.
Everyone from your company that I have interacted with have been extremely professional, courteous and helpful, not to mention very commercial. As you will fully appreciate, moving is a stressful time and both Graham and Scott who physically moved me were fantastic – they were very careful with all my personal effects and did a great job of packing and unpacking, all in a very timely manner.
Your services were recommended to me by my sister and brother-in-law and I would have no hesitation in recommending you to my family, friends and colleagues at work.
I have endured umpteen removals over the years (almost 20 if memory serves) and your team is far and away the very, very best. absolutely superb performance. please give them our heartfelt thanks again and thanks, too, to you.
Just to say a big thank you to Scott and the lads for moving my flat on Monday. All is fine, and I am slowly getting unpacked and settling into the new house.
Thanks again for all of your help. I truly hope I won’t be needing your services again for many years (!), but will certainly recommend you to friends 🙂
We wanted to take the time to let you know about our move yesterday.
We consider ourselves to be experienced movers having moved around 10 times in the past 10 years. Therefore, we feel we know what we are talking about when we say your company and the service we received was exemplary.
From your first visit, we were assured by your confident and profession manner that you knew what you were talking about. Also, you sent the quotation that same day which was very efficient.
The office staff were friendly and replied to emails quickly and telephone call queries were handled with care and understanding.
Then came the pre-packing team on Thursday. Rab, Thomas and Alec were polite, professional and competent. They made a great job and everything was packed quickly and handled with care and due attention.
On Friday, Thomas was replaced by the equally efficient Scott and the actual move took place.
The team worked so well together and we were moved much faster than we anticipated, but at all times our possessions were handled with extreme care and diligence.
We’d been a bit concerned about a few items of sentimental value, but Alec ensured that he found us when he had located them at our destination, so that we knew exactly where they were. Rab went out of his way to help by moving some doors for us that were being uplifted by the council and by using his advantageous height to hang a precious picture that we did not want lying around which we unpacked. Also, how Scott kept his cool demeanour when a large heavy set of drawers was moved twice, once straight back to the original location, we just don’t know!
We do not often go to the trouble of giving such detailed feedback, especially when surrounded by boxes to be unpacked, but we felt in this instance it was necessary. How will you know how things are being done without customers letting you know?
We will definitely be recommending your company to others.
I am so so sorry for not contacting you sooner, we got caught up in our new life here in France and by the time we set up our internet, telephone, mobile phone contract, television, and most importantly the bois (wood), at our age (60 – the new 40) it has taken this time to thank your company for everything you have done for us, especially thank you to Graham and Ewan two of the hardest workers and the most perfect gentleman anyone could wish for in their home,as anyone knows moving home is one of the most stressful times in anyone’s book let alone move to another country,so a big thank you to you and your staff also Linda in the office for making our life’s richer for using Guardian, I felt you should put an ANGEL after your name it would be most fitting ha ha, I’ll stop now before this letter needs a sequel.
Here I am at last!
Our delivery came on Monday and we have now unpacked all our treasures! We are delighted with all of you -both sides of the world and can hardly believe such a move can be undertaken with the least fuss and bother-thanks to your team who were so helpful.
Great excitement when we were reunited with our electric blanket and comforts!!It is winter here and the nights are chilly. Our house is in a happy turmoil but feeling more like home.
All the best and do use our names as being delighted customers if you ever need to. Please pass on our grateful thanks to “our boys”
Now that I am settled at my new address, I wanted to thank you and your staff for the efficient way the removal of my goods and effects to my new address was carried out.
They were extremely helpful and courteous and the way in which everything was dealt with was excellent. My working life has meant that I have had to move house many times and I can honestly say that your company has been the most helpful, thoughtful and in taking care of the furniture.
Please convey my thanks to all the staff who were involved in the removal.
My next move is anticipated to be overseas in Europe, and I would hope to use your company once again for this.
Well we are now back in Lillehammer. We arrived last Thursday to 26 degrees and at the weekend it was 32 degrees both days. This part of Norway can have some really beautiful sommer days with the sun going down around 11.30 pm which means it doesn’t really get dark.
As I said on the phone, the removal went incredibly well and we can’t praise Sean and Stevie enough. It made it an even more stressful process for us since we had to plan the removal from abroad, but I must say the help you gave us on the phone and by email made it so much easier. We were grateful that although your company could not get access to where we were moving from, you managed to give us an estimate from the list of items and photographs we sent. We felt well taken care of throughout the whole process. You followed up every step of the way sending us emails to confirm what was happening and when. The packing boxes arrived and were collected at the time we agreed, similarly the removal van on the 25th. Sean and Stevie were humorous, careful and very effective, making the day light-hearted and worry-free for us.
Thanks again for very good service, and we highly recommend your firm to others.
I just wanted to say a huge thank you to your brilliant staff! What a superb bunch they are! They were such lovely guys, nothing was too much trouble, they were so caring & considerate & genuinely nice people. They made the whole experience quite fun – it could have been quite awful! We really appreciate all your hard work & helpfulness, & I shall drop in the boxes soon! We had a big party, & 12 of my family stayed the weekend, so it’s been a bit chaotic!
Many thanks for all your invaluable help, & we have already recommended you several times,
I wanted to pass on my thanks and appreciation of the support, effort and professionalism of a number of staff who supported a move for us last weekend ( 20/21st) This was a large move requiring quick turnaround ( only raised the request to move on Wednesday before ) and necessitated removing storage items from a competitor and various drop offs before final destination. To further complicate matters the access to the property was a challenge and required both men ( Ewan and Willy) to carry all items up hill, for some distance.
Both Ewan and Willy were superb, the effort they demonstrated and commitment to do the job well was extremely impressive. Please ensure they are give this feedback formally as they fully deserve it. I would also like to mention Linda who supported the whole move and only with her great customer service and ability to get things done did we manage to arrange the move so quickly and effortlessly.
I have been so impressed by your organisation that I would recommend you to everyone.
Many , many thanks again and please pass on this feedback to your very well deserving members of staff.
You helped us move from Netherbank in Edinburgh to West Linton one month ago and I wanted to email you for 2 main reasons.
1) We realised we hadn’t told you that we’d unpacked and you could pick up the boxes. We can leave them somewhere for you
2) To provide a little feedback which I’m happy if you want to share. Which is below…
Overall we couldn’t be happier with the service that you provided in helping us move house. We knew from day 1 that you were the only people that had really taken time to understand our requirements – the house were moving to had limited access due, certainly access that would prevent a large removal lorry from making a very tight turn into the garden. You were the only people that took the time and effort to check access – despite us warning other removal firms of the tight corner. Your driver actually phoned my wife from outside the new house to make sure he was in the right place to check access.
On the removal day everyone arrived on time, were always very professional, efficient and quick. The packing service meant that no items were damaged in transit. The crew unpacked and unloaded with the same level of professionalism.
I’d have no hesitation in recommending Guardian and like to thank you and your team for such a good job.
We just wanted to send a quick note to say how impressed we were with Graham, Rab and Thomas. They provided us with a superb level of service and were extremely helpful with our move. It wasn’t the easiest weather to negotiate but they did it with aplomb and nothing was too much trouble for them.
With kind regards,
I just wanted to say how pleased we have been with your services so far, the guys on Wednesday who came to remove all our belongings were fantastic, they worked very hard and were extremely careful with all out items. So a huge thank you so far.
Many thanks again for an excellent service.
Alan and I would like to thank you and your team for the cheerful, careful and efficient way they handled our move. Particular thanks for the great labelling of boxes which made settling in so much easier.
We will happily recommend you to our friends and neighbours.
I have finally unpacked the last box. Down sizing to a third of the old place was an interesting idea and some creative storage will have to be created somehow.
I would like to add that the guys were fantastic. I cannot fault them for anything at all. They were friendly, helpful and very accommodating – they even offered to take out my rubbish for me. Everything arrived in the condition it left the house in – and they made it all look so easy.
Also the fact that you have been such a pleasure to deal with.
We will be moving to London in the near future and there is absolutely no question about who we will be using for our removal.
Thank you very much.
I just wanted to say ‘thank you so much’ once again for the wonderful service you, Steven, Euan and the rest of your team provided during our recent office move. It is very rare nowadays to find a company that you can recommend unreservedly but that is certainly the case with Guardian Moving.
Once again thanks and please pass on my thanks to the rest of the team.
A big thank you for making our house move as stress free as possible!
The service was first class. The staff were polite, courteous, had a good sense of humour and respectful of our property. Nothing was too much trouble (including hoisting furniture through windows….).
We would definitely recommend Guardian to anyone who is thinking of moving.
I just wanted to say a huge thank you to your brilliant staff. What a superb bunch they are! They were such lovely guys, nothing was too much trouble, they were so caring, considerate and genuinely nice people. They made the whole experience quite fun. We really appreciate all your hard work and helpfulness.
We have been using Guardian for two years, including moving several times, storage and shipping abroad. The team at Guardian are really excellent in every way from the office team through to the men in the warehouse, drivers and movers.
They are always prompt, friendly and professional to deal with but I was most impressed when I visited the warehouse to see how carefully all the furniture was packed and stored. It was a delight to see the men turn up to our flat in Geneva and do a fine job of moving the furniture. I would not hesitate to use this friendly, reliable, careful and above all reasonably priced company at anytime.
Thanks to you all for our successful move on Monday, including the packing that went before it. The guys were great and a real credit to the company.
Just to say what a superb job today by Rab, Gregor and Thomas. They are a credit to your organisation!
Thanks to all of you for an unrivalled service. You can be sure we will recommend you to anyone we know needs your service.
Just a quick email to say we were very pleased with how the move went, and to let you know what a good job your lads did. Much appreciated.
I hope you are well.
I am just emailing to thank you for all your help with our move on Friday.
I need to point out that the removal guys Steven, Alec, Tommy, and the other guy with the beard (not sure of his name) that turned up later on were so helpful. They could not have done enough to help us and especially with it being a Friday, I am sure they were probably dying to get away and start the weekend but still continued to work with a smile on their faces, despite my 4 year old running around wild asking them endless questions. My car broke down right in the midst of it all and they even helped me get it off the road.
Those guys are a credit to your business and I hope you realise what good staff you have.
Please thank them again for all their help, I think they deserve a wee xmas bonus lol.
I will certainly be recommending you to any of my clients looking for removal companies.
Many thanks again.
Have a wonderful xmas.
Just a quick note to say thank you for arranging the uplift and well done to the two guys that loaded the box, they arrived on time and worked away to complete the job as quick and as safe as possible taking care with goods in hand, well done to them also
I just wanted to say a huge thank you for the brilliant service we received from Guardian, from start to finish.
Your guys finished moving us into our house today on Spylaw Avenue and they were absolutely outstanding. An absolute pleasure to have around, so friendly, great fun and incredibly helpful. I will recommend Guardian Removals without any hesitation in the future.